Due to the immediate digital fulfillment and consumable nature of software license keys, all sales are considered final once a key has been generated or viewed in your account dashboard.
If a product is proven to be completely incompatible with your verified system hardware (within published system requirements) and our technical support team is unable to resolve the issue within 24 hours, you may be eligible for a replacement key or store credit.
Please submit a ticket via our on-site Support Center or contact us in our Discord server with your order reference number and error logs.
